Wednesday 2 December 2015

TEAM BELD: Proposal for Improvement of Train Breakdown Travel Contingency Plans

LETTER OF TRANSMITTAL

Sustainable Infrastructure Engineering (Land)
Singapore Institute of Technology
10 Dover Drive
Singapore 138683

20 October 2015

CHEW Men Leong
Chief Executive
Land Transport Authority
1 Hampshire Road
Singapore 219428

Dear Mr Chew,
Re: Proposal for Improvement of Train breakdown Contingency plans
Enclosed for your kind consideration is the following proposal for the improvement of train breakdown contingency plans in Singapore. This report has been prepared with the intention of establishing a system to address the affected commuters’ needs during a train breakdown.

The report consists of the rationale behind the proposed solutions, along with a detailed summary of all related primary and secondary research. As public commuters ourselves, we have provided information on the flaws of the current contingency plans and an analysis on how the relevant agencies might improve on them.

We would like to express our gratitude to you for taking the time to read through our proposal. Your consideration to our suggestions in making public commute a more pleasant journey is greatly appreciated.

Yours Sincerely,
Darrell Lin (Team Representative)

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Personal Statement

Benjamin Heng
As someone who relies on using public transport on a regular basis, be it going to school or going out, I have not experienced any major breakdowns before, only minor ones. I can understand how commuters feel when they experience a major breakdown which could lead to many frustrations. Train breakdowns are frequent, and as we all know MRT has been in service for nearly 20 years. For this project, I hope to give better suggestions to improve the situation when such event happens again.


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Executive Summary



According to LTA, more than 2.5 million people use the MRT daily in Singapore to get to their destinations. Over the past few years, train breakdowns have increased significantly. Our group has come to an agreement that from the commuters’ perspective, train breakdowns are highly probable due to the increasing population growth in Singapore which leads to a higher usage of the public transport. Our group is keen in looking into the current contingency travel plans that the various agencies have implemented, to improve on them so as to give commuters a better commuting experience. The current contingency travel plans have room for improvement. Our team conducted a survey, targeted at commuters of different age groups, to find out if they are satisfied with the current contingency travel plans. The survey results has shown that commuters are displeased with the contingency travel plans in place. It has also shown that commuters are unaware of the current contingency travel plans. The thrust of this proposal is to suggest the implementation of new bus routes that follow the train routes and also implementing bicycles rentals at MRT stations. These solutions aim to aid in crowd control, provide alternative transport means, and get commuters to their destinations in the event of a train breakdown.

1 comment:

  1. Hi Benjamin,

    I feel that your proposal has a good focus in trying to improve better commuting experience especially when breakdowns occur. It is also good that many points are mentioned in the summary to give readers a few ideas and what are the problems you have brought up.

    One point you might want to take note of, instead of using " if they are satisfied with the current contingency plan", you may want to change the sentence to " to find out if commuters feel that the contingency plans were effective in providing them with reliable information and services in times of train breakdowns. "

    Thanks for sharing!

    ReplyDelete